Accessibility Statement

Terrell Advisory Group is dedicated to providing an inclusive and positive online experience for every user, regardless of ability or technology.

Last Reviewed: March 23, 2026

About This Statement

This Accessibility Statement describes the steps Terrell Advisory Group ("TAG," "we," and "our") takes to ensure our website at www.ta-grp.com is accessible to all users, including those who rely on assistive technologies such as screen readers, magnifiers, voice recognition software, or video captions.

Accessibility is not a one-time effort — it is an ongoing commitment embedded in how we design, develop, and maintain every part of our digital presence. We welcome your feedback and encourage you to reach out if you experience any barriers.

Our Commitment to Accessibility

At Terrell Advisory Group, we are dedicated to providing an inclusive and positive online experience for all users, regardless of their technology or abilities. Our continuous efforts focus on enhancing the accessibility of our website so that everyone can easily access information about our advisory and consulting services.

Equal Access for All

We believe that every person — regardless of disability, assistive technology, or browsing environment — deserves full and equal access to our website and the information and services it provides. This principle guides every design and development decision we make.

Standards We Follow

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, published by the World Wide Web Consortium (W3C). These guidelines define how to make web content more accessible to people with disabilities and form the foundation of our accessibility efforts.

Assistive Technology Support

Our website is designed to support users who rely on assistive technologies, including but not limited to:

Screen readers (e.g., JAWS, NVDA, VoiceOver)

Screen magnification software

Voice recognition and speech input tools

Keyboard-only navigation

Closed captioning and video transcript tools

Need Accessibility Assistance?

If you encounter any challenges while using our website, please do not hesitate to contact us. We are committed to assisting you by providing the information you need through the most suitable and accessible communication method available to you — including telephone support, email, or alternative document formats.

How to Reach Us

Email: Info@ta-grp.com — for written accessibility requests and accommodation inquiries

Phone: 813-474-7103 — for immediate telephone assistance

What to Include in Your Request

To help us respond as quickly and effectively as possible, please include the following when you contact us:

The specific page or content you had difficulty accessing

The assistive technology you use, if any (e.g., screen reader, voice input)

A description of the accessibility barrier you encountered

Your preferred method for receiving our response

Response Time

We aim to respond to all accessibility-related inquiries and accommodation requests within two business days. For urgent matters, phone contact is recommended.

Our Actions

Terrell Advisory Group is actively implementing measures and allocating resources to improve the accessibility of our website on an ongoing basis. Below are the key actions we are taking or have taken to support our accessibility goals.

Design and Development Practices

Our team follows accessibility-first design principles during the development of all new and updated pages. This includes using semantic HTML5 elements, maintaining proper heading hierarchy, and ensuring sufficient color contrast throughout the website.

Regular Accessibility Reviews

We conduct periodic reviews of our website to identify and address accessibility gaps. These reviews use a combination of automated scanning tools and manual testing procedures.

Third-Party Vendor Assessment

Where we use third-party tools or integrations — such as scheduling platforms, embedded forms, or analytics tools — we assess those providers' accessibility practices and work to use accessible alternatives wherever possible.

Team Training

We provide our team with guidance and resources on digital accessibility best practices so that accessibility considerations are built into every project from the start, not added as an afterthought.

Accessibility Features

Our website includes the following accessibility features designed to support a broad range of users and assistive technologies:

Keyboard Navigation

All interactive elements are accessible via keyboard, with visible focus indicators to support navigation without a mouse.

Color Contrast

Text and interactive elements meet WCAG 2.1 AA contrast ratio guidelines to ensure readability for users with low vision.

Alternative Text

Meaningful images include descriptive alt text so screen reader users can fully understand the content on each page.

Scalable Text

Content is designed to remain readable and functional when text is scaled up to 200% in the browser without loss of information.

Descriptive Links

All links are written with descriptive, purposeful text so their destination or function is clear even out of context.

Semantic Structure

Pages use semantic HTML5 elements and a clear heading hierarchy, ensuring screen readers can correctly interpret and navigate the page.

WCAG 2.1 Conformance

We target conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. The three conformance levels and our current status are outlined below.

Level A

Basic accessibility requirements — fully addressed across all pages and content types.

Addressed

Level AA

Enhanced accessibility standards — substantially addressed, with active remediation of any identified gaps.

Addressed

Level AAA

Highest accessibility level — an aspirational goal we actively pursue through ongoing improvements.

In Progress

Known Limitations

Despite our best efforts, some content on our website may not yet fully meet all accessibility standards. We are transparent about known limitations and are actively working to resolve them.

Third-Party Integrations

Some tools embedded in our site — such as our appointment scheduling platform or third-party forms — are operated by external providers and may have separate accessibility features governed by their own policies. We evaluate and select accessible alternatives where feasible, and we encourage users who experience barriers with these tools to contact us for direct assistance.

Complex Content Sections

Certain data-driven or visually complex sections of our site may present challenges for screen readers. We are working to add enhanced text descriptions and alternative representations of this content.

PDF and Downloadable Documents

Any PDF documents or downloadable files may not be fully optimized for screen reader access. If you need an accessible version of any document, please contact us at Info@ta-grp.com and we will provide an accessible alternative promptly.

Our Ongoing Commitment

We take pride in the strides we have made and the initiatives underway to ensure our website remains accessible to everyone. Accessibility is a continuous journey for Terrell Advisory Group, and we consistently seek innovative solutions to enhance all areas of our website.

What We Do Regularly

Review pages for accessibility compliance using both automated and manual testing tools

Train our team on current accessibility best practices and evolving WCAG standards

Prioritize accessibility fixes alongside other site improvements in our development pipeline

Incorporate user feedback into our accessibility roadmap to address real-world barriers

Our Long-Term Goals

Terrell Advisory Group is committed to achieving and maintaining WCAG 2.1 AA conformance across all pages and content types. As web standards evolve — and as WCAG 2.2 and future guidelines are adopted — we will update our practices accordingly to remain current and compliant.

Our Promise

Accessibility at TAG is not a compliance checkbox — it is a reflection of our core belief that every client, partner, and visitor deserves a seamless, dignified experience when engaging with our brand online.

We Value Your Feedback

Your feedback is invaluable to us. If you have suggestions or comments on how we can enhance the accessibility of our website, or if you have encountered a barrier that is not addressed here, please reach out to us. We take every report seriously and use user feedback to drive meaningful improvements.

Submit Feedback or Report a Barrier

Email: Info@ta-grp.com — describe the issue and the page it occurred on

Phone: 813-474-7103 — speak directly with a member of our team

What Happens With Your Feedback

All accessibility feedback submitted to Terrell Advisory Group is reviewed by our team. We will acknowledge your message promptly and aim to resolve reported barriers or provide an accessible workaround within a reasonable timeframe. We may follow up for additional details to ensure we fully understand and address the issue.

Need Accessible Assistance?

We're here to help. Reach out to report a barrier, request an accommodation, or share your accessibility feedback.

Info@ta-grp.com 813-474-7103